Thursday, May 29, 2008

And the Cancellation Notices Begin

Over at the AT&T Wireless forums, tdorty3 reports:

This is an email I JUST received from AT&T.

Dear Mr. ,

I am following up on your request yesterday for the status of your order.

I have found that the order has been cancelled, due to the fact the refurbished iphones are on back order and we do not know when or if the phone will be back in stock.

Your account has not been charged for the phone your bank may have the funds on hold but should be releasing them within 24-48 hours.

You can go back online and purchase a new phone at any time or visit an at&t corporate store in your area. Please visit to find a store in your area.

I have a applied a $50 credit to your account due to the issue with the iphone and the fact that you do not have a working phone.

Mr. , I hope that the information provided has been helpful and has resolved all of your questions. If you need further assistance, feel free to contact customer service at 1-800-331-0500 or 611 from your AT&T phone.

Please visit our web-site at for the latest updates and promotions available. We know you have a choice when it comes to wireless service. We appreciate and thank you for choosing AT&T.


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